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From timely arrivals and efficient check-ins to personalized seat selection and attentive assistance, we’ve got you covered every step of the way. Whether you’re navigating the scenic heights of Paro or relaxing in our Lounges, trust our team to ensure a smooth journey from start to finish. Safe, reliable, and always customer-focused—your journey begins with ease.
We recommend arriving at least three hours before your flight’s scheduled departure time to allow time for check-in, security checks, and other formalities. You can save time by using our convenient Online Check-in option.
Upon arrival, head to the Drukair check-in counters. Our friendly staff will assist you with the process. Be sure to have your passport and flight details ready. If traveling on an e-ticket, ensure it’s accessible for verification.
Our team will assist with checking in your baggage. Please adhere to the aggage Allowance specified for your ticket class. Additional charges may apply for excess baggage.
If you haven’t selected your seat online, you may do so at the check-in counter, subject to availability.
After completing check-in, you will receive your boarding pass. Be sure to note the boarding time and gate number listed on your pass. Keep it easily accessible, as it’s required for both security and boarding.
Proceed to the security screening area after check-in. Ensure your belongings comply with security regulations, including restrictions on liquids, electronics, and prohibited items. Our security staff will guide you through the screening process.
Once you’ve passed through security, relax in the Lounges at Paro International Airport, where you’ll find dining options and shops for last-minute souvenirs.
Listen for boarding announcements. Our staff will be at the gate, ready to assist as you present your boarding pass and passport before boarding the aircraft.
If you require any form of Special Assistance, such as wheelchair support or help navigating the airport, please inform our staff during check-in or in advance. We are dedicated to ensuring a comfortable and stress-free experience for all passengers.
